Privacy Policy

Last updated: June 13, 2026

Yangjiang Yda International Logistics Co., Ltd. ("YdaExpress", "we", "us" or "our") respects your privacy. This policy explains how we collect, use, store, share and protect information when you use our website, account services, purchasing assistance, consolidation, forwarding, international shipping, parcel tracking and related services.

1. Information We Collect

We may collect account information, sender and recipient information, order and parcel details, payment and billing records, customer support communications, device data, IP address, browser, language, visited pages, referrers, cookies and similar technology data needed to provide cross-border logistics services.

2. How We Use Information

We use information to create and maintain accounts, verify identity, process purchasing assistance, consolidation, forwarding, quotes, payments, warehousing, packing, shipment and tracking, provide support, handle refunds and parcel exceptions, improve service quality, prevent fraud, secure systems and comply with customs, tax, sanctions and regulatory requirements.

3. Cookies and Similar Technologies

We may use cookies, local storage, logs and similar technologies to maintain login status, language preferences, carts, analytics and security checks. You can manage cookies in your browser settings, but some functions may not work properly if cookies are disabled.

4. Sharing of Information

We do not sell your personal information. We may share information only as necessary with international express, postal, trucking, airline, customs, warehouse and delivery partners; payment, risk control, SMS, email, cloud hosting and technical service providers; and customs, tax, judicial or regulatory authorities when required by law.

5. Cross-Border Transfers

Cross-border logistics requires certain recipient, parcel, declaration and shipping information to be transferred to carriers, customs brokers and authorities in destination countries or regions. We transfer information only as needed for the service and apply reasonable safeguards.

6. Retention and Security

We keep information only as long as necessary for service, after-sales, tax, customs or compliance purposes. We use reasonable safeguards including access controls, encrypted transmission, logs, backups, permission management and security monitoring. No internet environment is absolutely secure.

7. Your Rights

Subject to applicable law, you may request access, correction, deletion, copy or restriction of processing of your personal information, and may withdraw certain consents. We may verify your identity first. Some information may not be deleted immediately if it relates to pending orders, disputes, billing, customs or legal obligations.

8. Minors

Our services are intended mainly for users with full legal capacity. Minors should use the services with guardian consent. If we discover that we collected a minor's information without authorization, we will handle it according to law.

9. Updates and Contact

We may update this policy due to business, legal or technical changes. Updates will be posted on the website. If you have questions about this policy or personal information handling, please contact us through https://www.ydaexpress.com.