Follow your first China parcel forwarding order: use the warehouse address and customer ID, register tracking, review arrival photos and approve packing and dispatch.
If you can order and pay on Taobao, Pinduoduo or another Chinese shopping platform, send eligible purchases to YDA Express for forwarding. Get your warehouse address and ID from the App, review arrival photos, then submit the forwarding order when your selected parcels are ready.
Before ordering, confirm that the goods and your destination can use the service. If you are choosing a provider, read the warehouse and claim terms to check. The steps below are for the first parcel after you have chosen one.
1. Copy your assigned warehouse details
From your own YDA Express App account, copy the current warehouse address, recipient, telephone number and warehouse ID into the shopping platform’s delivery address. Keep the Chinese format provided. An old article or another customer’s screenshot may contain different details.
Do not leave out your warehouse ID. It tells the warehouse whose parcel has arrived. Use YDA’s specified recipient or address field; seller order notes alone may not reach the shipping label. Ask support if the fields are unclear, and save a screenshot before paying.
2. Register the domestic tracking number
Save the Chinese carrier, tracking number, seller order number and selected items. Keep every tracking number for split deliveries. Use the parcel-record options in your App account, or send the details to support when needed.
A carrier’s “delivered” scan and a warehouse’s completed arrival record are separate events. If the parcel has been delivered but is missing from your account, send those details to support. The warehouse receiving checklist explains the records that help trace a parcel.
3. Review arrival information before requesting packing
YDA Express checks for visible problems after receiving and processing the parcel, then uploads photos and information to the App. A carrier delivery scan does not mean photos are already available.
Compare the photos with your ordered colour, style, size and quantity. Send the selected-variant screenshot if needed, or ask for label and accessory photos before forwarding. Basic visible checks cannot prove authenticity, test every function or guarantee fit. If the item is wrong or damaged, request a hold and discuss a return before international packing.
Waiting for several orders? Check each parcel’s storage start date and the seller’s return window. A later purchase arriving next week does not necessarily extend an earlier seller’s return deadline.
4. Give clear packing instructions
Once your chosen parcels have arrived and you have reviewed their photos, submit the forwarding order yourself in the App. Specify what to send or leave in storage. The warehouse combines the selected parcels and removes surplus transport packaging according to your instructions.
You can keep original packaging: list the shoe boxes, gift boxes or protective inserts to retain before packing starts. Keep tags and packaging needed for possible returns. Reducing bulk should still leave adequate protection.
Before combining goods, use the pre-consolidation checklist. Batteries, liquids, fragile items or oversized goods may need different handling or routes; confirm the actual combination before authorizing work.
Buying winter clothes? Decide on compression before packing
YDA Express has vacuum compression bags available for suitable clothing. Confirm suitability and any extra charge before approving packing. Reducing the space around clothes can help with a bulky parcel; it does not reduce the clothes’ actual weight or guarantee a lower bill.
Check the care instructions or ask the seller about your exact garment. Do not default to tight vacuum packing for structured coats, delicate trims or an unknown fabric. Only pack dry clothing suited to the method. Down also needs care: Arc’teryx’s storage advice recommends loose storage because prolonged compression can reduce loft. That is a storage warning, not approval to vacuum-pack every down garment. Decide on compression when preparing the shipment, after your other orders arrive.
For the cost side, see why an estimate can change after repacking. The final packed outer dimensions, actual weight and chosen channel determine how the shipment is charged.
A useful request is:
Warehouse ID: [your ID]. Send [parcel numbers]. Remove [surplus packaging]; keep [specific original packaging]. Please confirm whether [listed clothes] can use a vacuum bag and any added charge. If suitability is unclear, hold those items and contact me before packing.
5. Review the final shipping proposal
Confirm the packed weight, dimensions, chargeable weight, route, destination address and what the price includes. Ask which charges, if any, may be collected at destination. An estimate made before packing can differ from the final quote.
For a home delivery in Qatar, use the Building, Street and Zone address worksheet to confirm the recipient fields and final label before approving this proposal.
Do not approve dispatch while the item record, address or quote is still wrong. Once you have accepted the proposal and met the payment requirements, retain the international tracking number and the final packing record.
For a Saudi destination, use the Saudi National Address worksheet to retrieve the recipient’s current Short Address and resolve any mismatch before approving that delivery address.
If the first parcel gets stuck
- Missing arrival record: send domestic tracking, delivery evidence and your customer ID.
- Wrong or damaged item: request a hold before export and ask about a domestic return.
- Unexpected shipping quote: ask for the measurements and billing rule used.
- No international tracking update: ask whether the warehouse has handed the parcel to the carrier, rather than assuming that order submission means dispatch.
Before submitting, confirm your selected parcels, review their photos and resolve packing questions with support.
Service details confirmed with YDA Express; linked care guidance checked November 4, 2026. Confirm handling options and charges when requesting them.
📲 Download the YDA Express App
Use the YDA Express App to place China purchasing orders, view product check photos, manage packages, and arrange consolidation and international forwarding.